Privacy Policy

1. Introduction

Welcome to Minstay ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application (the "Platform"). We are committed to ensuring that your privacy is protected.

2. Information We Collect

To provide you with our booking services, we may collect the following types of information:

• Personal Identity Information: Name, phone number, and email address.
• Identity Verification: ID proof details required for property verification.
• Booking Details: Information regarding your stay duration and preferences.
• Device Information: Basic device data to ensure the App functions correctly on your phone.

3. Use of Information

We use the collected information for the following purposes:

• To process and confirm your accommodation bookings.
• To verify identity for the safety of our Host partners.
• To communicate booking updates, offers, and support.
• To improve our platform security and user experience.

4. Data Sharing

We respect your privacy. We share necessary information (such as your Name and Booking details) only with the specific PG or Homestay partner where you have made a booking to ensure fulfillment. We do not sell your personal data to third parties, marketing agencies, or external organizations.

Note on Third-Party Services: Our app uses services like Google Firebase for hosting and authentication. These providers adhere to strict data protection standards.

5. Data Security

We implement reasonable security measures, including HTTPS encryption, to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our platform may use cookies to enhance user experience, remember your login session, and analyze usage patterns to improve our services.

7. User Rights & Data Deletion

You have the right to access, correct, or request the deletion of your personal data. If you wish to delete your account or data from our servers, please contact us at the email address provided below, and we will process your request within 7 business days.

8. Changes to Policy

We may update this Privacy Policy from time to time. Continued use of the platform after any changes indicates your acceptance of the new policy.

9. Contact Information

For any privacy-related concerns, data deletion requests, or questions, please contact us directly:

Email: zerocoststay@gmail.com
Phone: 9395346545